privacy policy

Last updated: August 13, 2025

Tmrna operates this store and website, including all related information, content, features, tools, products, and services, with the goal of providing you, the customer, with a carefully curated shopping experience (collectively, the "Services"). Tmrna relies on the Shopify platform, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise transact through the Services, or otherwise communicate with us. If there is a conflict between the Terms of Service and this Privacy Policy, the Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and understand how we collect, use, and disclose your information as described therein.


Personal information we collect or process

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified data so that you cannot be identified or linked to you.

We may collect or process the following categories of personal information — including inferences drawn from them — based on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact Information: Name, Address, Billing Address, Shipping Address, Phone Number, Email.
  • Financial information: credit or debit card numbers, financial account numbers, payment card details, transaction details, payment method, payment confirmation, and other payment information.
  • Account information: username, password, security questions, preferences, settings.
  • Transaction Information: Products you view, add to your cart or wish list, purchase, return, exchange, or cancel, and your history of past transactions.
  • Correspondence with us: Information you include in your communications with us, such as when you submit a customer service inquiry.
  • Device data: Information about your device, browser, or network connection, IP address, and other unique identifiers.
  • Usage Data: Details of your interaction with the Services, including how and when you use or navigate within the Services.


Sources of personal information

We may collect personal information from the following sources:

  1. Directly from you : When you create an account, visit or use the Services, communicate with us, or provide us with your information.
  2. Automatically through the Services : from your device when you use our products or visit our websites, and through cookies and similar technologies.
  3. From service providers : When we use them to enable certain technologies or to process your data on our behalf.
  4. From our partners or other third parties .


How we use your personal information

Depending on how you contact us or which of the services you use, we may use your personal information for the following purposes:

  1. Providing, personalizing, and improving the Services : To provide the Services and perform our contracts with you, process payments, fulfill orders, remember your preferences, send notifications related to your account, manage purchases, returns, or exchanges, and create a personalized shopping experience for you, including recommendations.
  2. Marketing and Advertising : To send promotional messages via email, text message, or postal mail, or display targeted advertisements on the Services or other sites based on your past activity.
  3. Security and fraud prevention : To authenticate your account, provide a secure payment and shopping experience, detect and investigate fraudulent, illegal, or harmful activity, and protect public safety.
  4. Communicate with you : To provide customer support, respond to your inquiries, and maintain our relationship with you.
  5. Legal reasons : To comply with applicable laws, meet legal requests, or enforce our policies.


How to disclose your personal information

We may disclose your personal information in the following cases:

  • With Shopify or other service providers (technical management, payment processing, data analysis, customer support, cloud storage, shipping).
  • With business and marketing partners for personalized advertising.
  • When you instruct or consent to us sharing your data with third parties.
  • With our affiliates or within our corporate group.
  • In the context of a business transaction (merger, bankruptcy), to comply with legal obligations, or to protect our rights.


Our relationship with Shopify

The Services are hosted by Shopify , which collects and processes your data when you use the Services. Your data may be transferred to other countries to provide and improve the Services. Shopify may also use enhanced features based on data from your interactions with our store and other stores. To learn more, see the Shopify Consumer Privacy Policy.

Third Party Sites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or security of those websites.


Children's data

The Services are not directed to children, and we do not knowingly collect personal data from anyone under the age of majority in your jurisdiction.


Security and retention period of your data

No security method is perfect, and we cannot guarantee absolute security. The length of time we retain your data depends on the need to provide services, comply with laws, or resolve disputes.


Your rights and choices

Your rights may include (depending on your location): the right to access, delete, correct, port, or manage your communication preferences. These can be exercised through the Services or by contacting us.


Complaints

If you have a complaint about how your data is processed, you can contact us or your local data protection authority.


International data transfer

We may transfer your data outside your country. For the European Union or the United Kingdom, we rely on standard contractual clauses or other recognized mechanisms.


Privacy Policy Changes

We may update this policy from time to time, and will post changes as required by law.